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Thank you for visiting and shopping at deenary.com. Following are the terms and conditions that constitute our Shipping Policy.
Please note that this policy regarding ONLY the products that are sells by deenary and not the products that are sells by other vendors on deenary. For this last ones you can check each vendor shipping policy on their shop page.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|UPS (EU area)||2-5 business days||Free*|
|UPS (EU area)||2-5 business days||€ 10,00|
|Bartolini (Italy Only)||2-3 business days||Free*|
|Bartolini (Italy Only)||2-3 business days||€ 5.00|
|Nexive (Italy Only)||2-5 business days||€ 5.00|
* for all PLUS products the shipping is free in all EU
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Deenary.com ships to addresses within the EU and EU Territories.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Deenary.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Deenary.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the EU
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.